Pink Callers review: pricing, terms and alternatives
Pink Callers assigns a dedicated remote CSR to home-service contractors and books jobs directly in ServiceTitan or Housecall Pro. It publishes all its rates, which sit at the premium end of this list.
- Our score
- 7.2/10
- Ranking
- #2 of 5 in Home services
- Type
- Dedicated remote CSR service
- Price
- $32.50–$52.50/hr
- Founded
- 2017
- Reviews
- 4.5/5 on Google from 24 reviews
Our verdict
Pink Callers is strongest on pricing transparency (9/10): Hourly, weekly, per-minute and per-booking fees all published, including machine-readable pricing. Its weakest area is replacement & guarantees (4/10): No replacement policy published.
Built specifically for HVAC, plumbing, electrical and roofing shops.
What we like
- Full price list published, including after-hours and per-booking fees
- Trades-only focus with ServiceTitan and Housecall Pro booking
- One dedicated CSR who learns your scripts and trucks, with US-based daytime staff
What to watch
- Highest hourly rates on this page ($32.50-$52.50/hr)
- Contract, notice and replacement terms are not published
Pricing
Fractional daytime CSR from $32.50/hr ($1,300/wk); dedicated from $52.50/hr ($2,100/wk); AI overflow $1.99/min; after-hours $299/wk plus $25 per booked and $35 per dispatched call.
Contract terms
- Minimum commitment
- Daytime desks are priced weekly (fractional from $1,300/wk). Outbound calling has a 2-hour minimum.
- Trial or guarantee
- Not published. New daytime clients get a $50 credit on their first week.
- Replacement
- Not published
- Notice period
- Not published
Score breakdown
5/10
9/10
4/10
5/10
9/10
7/10
Pink Callers vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Term | Pink Callers | VA MASTERS Parent company |
|---|---|---|
| Price | $32.50–$52.50/hr | $6.50–$10/hr |
| Type | Dedicated remote CSR service | Managed agency |
| Minimum | Daytime desks are priced weekly (fractional from $1,300/wk) | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not published | Free; new candidates usually in about 2 business days |
| Notice | Not published | None during the trial; notice period after |
| Score (home services) | 7.2/10 | 8.1/10 |
Alternatives to Pink Callers
Other services in our home services ranking:
FAQ
How much does Pink Callers cost?
Pink Callers lists $32.50–$52.50/hr. In its own words: Fractional daytime CSR from $32.50/hr ($1,300/wk); dedicated from $52.50/hr ($2,100/wk); AI overflow $1.99/min; after-hours $299/wk plus $25 per booked and $35 per dispatched call. Prices checked October 2026.
Does Pink Callers offer a trial or money-back guarantee?
Pink Callers doesn't publish trial terms.
What happens if the assistant isn't a good fit?
Pink Callers doesn't publish a replacement policy.
Is Pink Callers a good choice for home services?
Built specifically for HVAC, plumbing, electrical and roofing shops. It ranks #2 of 5 in our home services ranking, with a score of 7.2/10.
What are the best alternatives to Pink Callers?
In our home services ranking: VA MASTERS (8.1/10), Go Hire Virtual (6.5/10), AnswerForce (6.1/10), Ruby (5.9/10).